impactVoIP

Features and Benefits of the Digital Office.

Impact Telecom's VoIP service is the flexible, robust solution you've been looking for. Impact offers the full range of VoIP technologies from simple desktop voice services, scaled to suit your needs, to the features you need to create a communications-driven business powerhouse.  Since there is no on-site equipment needed, there is a dramatic cost saving and you'll never have to manage the capacity of a phone system.

• Reduce/Eliminate Long Distance Long distance is included with all plans so you get very predictable monthly service costs while either eliminating or reducing Long Distance charges.

• Reduce/Eliminate Phone Vendor Charges Since Digital Office uses your existing infrastructure, there is no need for on site phone programming or charges to change simple phone functions.

• Outlook Integration Answer your HD phone with the click of a mouse.  You can scroll contacts and dial from your Outlook contacts.

• Telephony Toolbar The Digital Office Toolbar provides you with instant access to  productivity tools like:  Group Directory, Simultaneous Ring, Call Forward, Speed Dial, and Call History.

• Voicemail to Email Receive your voicemails to your email platform in an easy to play WAV file. You can sort by name or number and store your voicemail files on your computer.

• Web Access View and change your phone features by simply logging into a web browser. Call forward your phone on a snow day!

• External Call Transfer Make yourself available even when you are not in the office. Transfer calls from your office phone to any cell phone or land line.  Never miss a call!

Larger office environments can take advantage of features that support mobile, active workers. Click on Sales Inquiries on the contact page today and the let the Digital Office help your business grow.

• Digital Auto Attendant Now calls to your automated attendant can be transferred to any cell phone or land line. Distribute your workforce with remote employees that are now part of your phone system.

• Multi-site/Multi-Campus 4 digit Dialing Now you can connect multiple offices to the same phone system with abbreviated dialing to anywhere in the world!

• Simultaneous – Sequential Ring Also known as “find me – follow me”.  Have many phones ring simultaneously when your office line is called. Or, have your office line ring multiple phone numbers in sequence to find the correct destination.

• Call Recording – Call Center Applications Now you can have large call center applications without the large cost of equipment.  Call recording, call queuing, commercials or custom music on hold are just a few of the features available

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